Services and custom work
Refund eligibility for commissioned services must be set out in the accepted proposal. Assessment should consider work completed, approved milestones and committed third-party costs.
AI LUXEO / RETURNS & REFUNDS
Returns & refunds
A clear process when plans change.
Draft for business review. Business details and final policy terms must be confirmed before publication. Effective date: not yet set.
Requesting a review
Use the verified support contact once published. Include the invoice or project reference, payment date, reason for the request and relevant supporting details. Do not send full card details.
Physical and digital products
This preview does not sell or dispatch products. Purchases made on an external store follow that seller’s return and refund policy.
Details to confirm
Before accepting payments, publish approved eligibility rules, request windows, exclusions, review timelines, refund methods and processing times. This draft does not set a refund promise.